Articles
All files stored on your webspace will need to be related to your website, you will be unable to...
How can I copy / clone my site?We can do this for you or talk you through the process by raising a support ticket. If you are...
How do I add an additional website to my hosting account?If you're looking to upgrade your hosting plan or add an additional website to an available slot...
How do I check how much web space and bandwidth I’m using?You can easily check how much web space and bandwidth you're using within your Lyrical Host...
How do I connect to Office 365?You will probably be asked to verify your Office 365 account by adding SRV records to your domain...
How do I download a backup of my website?We automatically back up your websites and databases daily (you can read more about how it works...
How do I find out my website's IP address?You can find your hosting package's I.P. address in your control panel.If you go to...
How do I link a domain registered with Lyrical Host to my hosting elsewhere?You can use your domain at Lyrical Host, whether the hosting is with us or not. If the hosting is...
How do I see how many visitors I get to my website? AWStats explainedAW Stats is a very simple analytics tracker, so if you’re just looking for basic information...
How do I upload or edit files for my website?You are able to upload or edit files via the Lyrical Host control panel. To do this, follow the...
How do I use the staging platform for my WordPress website?If you're hosted on our WordPress platform, your hosting comes with a staging environment which...
How many websites can I have on my hosting plan?With our Tiny hosting package, you can host one website, with our Mighty plan you can host up to...
How to add hosting to your domain nameHosting will be automatically set up for the primary domain on your Lyrical Host hosting plan....
How to buy or sell a websiteSometimes people list their sites for sale in our Facebook group, or you may be buying from...
How to edit & add DNS recordsIf you're using an email marketing provider like Mailchimp or Mailerlite, or an externally hosted...
How to unsuspend your servicesYour hosting should renew automatically, and our system will email you if a payment fails for any...
How to upload ads.txtIf you use an ad network, they may ask you to upload a file to your hosting called ads.txt....
I changed my mind, can I switch hosting plans or types?We can understand if you have changed your mind about a package, or if your hosting needs have...
What is FTP and how do I use it?FTP (File Transfer Protocol) is a transfer protocol designed to transfer files from a remote...
What is hotlinking and how do I stop it?Hotlinking is a term that commonly means displaying an image on a website by linking to another...
What’s the maximum file size I can upload?You can view or update the maximum file size by following these steps:1. Visit cp.lyricalhost.com...
Who owns my content and website?You own the content of your website. If you are paying a web designer to create and maintain your...
Why can't I connect to FTP?There are a couple of reasons as to why you may be unable to connect to FTP which we have listed...
Why do you lock FTP and how do I unlock it?Your FTP is locked by default with Lyrical Host to maximise your online security.To unlock FTP...
Why isn't my latest post (or latest update to my page) showing? How do I clear my website cache?If you've published a post/page or made changes to an existing post/page but can't see them when...
