Articles

 "In the event of your passing": Legacy wishes

Please let us know what you would like to happen to your website and data in the event of you...

 Can I get a refund as I've not been using my account for a while?

Our refund policy on web hosting is 30 days from purchase. Beyond that, unfortunately we're...

 Can I suggest a new feature?

If you have any concerns or suggestions for improvements at Lyrical Host, we'd love to hear them!...

 How do I connect to Office 365?

You will probably be asked to verify your Office 365 account by adding SRV records to your domain...

 How do I log in to Lyrical CP (my website control panel)?

If you're logging into LyricalCP for the first time: In your hosting account Welcome email,...

 How do I see how many visitors I get to my website? AWStats explained

AW Stats is a very simple analytics tracker, so if you’re just looking for basic information...

 How do I set up 2FA (Two Factor Authentication) for my Lyrical Host account?

You can secure your Lyrical Host account using 2FA (two factor authentication) to keep it extra...

 How do I use the staging platform for my WordPress website?

If you're hosted on our WordPress platform, your hosting comes with a staging environment which...

 How to add a sub-user to your Hub account

You can add sub-users you trust to your Hub account to access your Lyrical Host services and...

 How to buy or sell a website

Sometimes people list their sites for sale in our Facebook group, or you may be buying from...

 How to change your Lyrical Host Hub account login email address

This article explains how to change the login email address for your Lyrical Host Hub account....

 How to unsuspend your services

Your hosting should renew automatically, and our system will email you if a payment fails for any...

 How to update your Lyrical Host account contact details

This article explains how to update the contact details for your account. Your contact details...

 I changed my mind, can I switch hosting plans or types?

We can understand if you have changed your mind about a package, or if your hosting needs have...

 Remote Transaction Failure error message at checkout

If your payment fails at checkout, you may see an error message that says "Remote transaction...

 Unable to log in via Facebook, Google or Twitter

When you register your Lyrical Host Hub account, you have the option of connecting and signing in...

 What is domain privacy and how do I set it up?

When you buy a domain, regardless of where you buy it, your contact details are published...