How to add a sub-user to your Hub account

You can add sub-users you trust to your Hub account to access your Lyrical Host services and raise tickets on your behalf. We strongly recommend only giving access to people you'd trust with your life!

You can choose what features a sub-user has access to, including:

  • Modifying the master account profile
  • Viewing and managing contacts
  • Viewing products and services
  • Viewing and modifying product passwords
  • Performing single sign-on
  • Viewing domains
  • Managing domain settings
  • Viewing and paying invoices
  • Viewing and accepting quotes
  • Viewing and opening support tickets
  • Viewing and managing your affiliate account
  • Viewing emails
  • Placing new orders and upgrades, and requesting cancellation

To add a sub-user:

1. Go to

2. Enter the email address of the person you're wanting to add to your account in the "Invite New User" section

3. Select whether you want to give them full access or only specific permissions.

4. Click Send Invite.

5. Once the invite has been accepted the new user will be able to log in to your account by going to



  • sub-user, subuser, sub user, another user, add a user, add user, add contact, account contact
  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

Can I suggest a new feature?

If you have any concerns or suggestions for improvements at Lyrical Host, we'd love to hear them!...

I changed my mind, can I switch hosting plans or types?

We can understand if you have changed your mind about a package, or if your hosting needs have...

What is domain privacy and how do I set it up?

When you buy a domain, regardless of where you buy it, your contact details are published...

How to unsuspend your services

Your hosting should renew automatically, and our system will email you if a payment fails for any...

How do I set up 2FA (Two Factor Authentication) for my Lyrical Host account?

You can secure your Lyrical Host account using 2FA (two factor authentication) to keep it extra...