What are your support hours?

Our official support hours are from 4:30 am - 8 pm EDT (9:30 am - 1 am UK time), seven days a week, although you can often catch us for support queries outside these times. We'll be expanding to full 24/7 support in the near future :)
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We primarily provide support through the ticket system accessible through the menu link above. We...

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My question isn't answered here, can you help?

Sure! Please raise a ticket using this Support link, and we'll get back to you as soon as possible!