To transfer a non .uk domain:
- Log in to your Krystal Client Area
- Select the domain name you wish to transfer and select the “Manage Domain” button
- Make sure the “Registrar Lock” is disabled by selecting that tab
- Select “Get EPP Code” and make sure to take a note of it, as you’ll need it for the next steps!
- Visit https://hub.lyricalhost.com/cart.php?a=add&domain=transfer
- Enter your domain name and the EPP code you received earlier.
- This will charge you the equivalent of one year's renewal of the domain, as we have to renew the domain during transfer. Don't worry - you will just get one extra year on top of the expiry date, you won't lose any time you already have left on the domain.
- Allow the domain transfer to complete - This can take between 5-7 working days, make sure to regularly monitor your emails as any information or update regarding the transfer will be sent to the administrative contact email address.
To transfer a .uk domain:
- Log in to your Krystal Client Area
- Select the domain you wish to transfer and select the “Manage Domain” button
- Select the “Release Domain” tab and enter STACK in the IPS Tag Field
- Visit https://hub.lyricalhost.com/cart.php?a=add&domain=transfer
- Enter your domain name (You don’t need an authorisation code for .uk domains!).
- Your domain transfer will occur in the next 24 hours - You’ll be charged the equivalent of one year’s renewal of the domain as we’ll need to do so during transfer, but don’t worry! You’ll get the extra year on top of the expiry date, and you won’t lose any time left on the domain.
